Tool details
Welcome to CX Assist: Revolutionize Your Customer Experience with AI Automation
Are you tired of spending hours crafting individual email responses to your customers? Look no further – CX Assist is the ultimate AI-powered tool that will automate your email responses, boosting your efficiency and enhancing your customer experience.
Key Features
- Personalized, AI-driven email responses tailored to individual clients
- Upload your existing knowledge base in formats like txt, csv, doc, or pdf
- AI analyzes and extracts key insights to power the email assistant
- Set personalized rules including personality, urgency, and keywords to strike a balance between automation and human interaction
- Custom personas for replies (Sales, Support, Generalist)
- Inbox autopilot to read and reply to unread messages
- Custom check intervals to set response frequency
- Ignore lists to exclude specific domains or emails
- Auto-assign specific emails to a human for manual review and reply
- Simple, transparent pricing based on the number of emails responded per month
- Additional features include basic support, premium support, and the option for custom volume plans
- Supports Google email accounts for integration
Use Cases
CX Assist is perfect for a wide range of use cases, including:
- Efficiently managing high volumes of customer inquiries
- Accelerating response times to improve customer satisfaction
- Providing consistent, personalized email responses
- Automatically assigning emails to human representatives or the AI assistant
With CX Assist, your team can upload your existing knowledge base and set personalized rules, allowing the powerful email assistant to take over, freeing up your team to focus on high-impact activities. Train the AI using your own training materials, such as company content and product documents, and easily manage your email accounts through the platform's user-friendly interface.
Don't miss out on the opportunity to revolutionize your customer experience. Try CX Assist today and discover the power of AI automation in enhancing your business's efficiency and customer satisfaction.
Click here to start your free trial and experience the future of customer experience management.