Tool details
Revolutionize Customer Experiences with LivePerson's AI Platform
LivePerson is a leading provider of an advanced AI platform designed to help brands automate their customer experiences, resulting in improved engagement and exceptional outcomes. With a comprehensive range of products and services, LivePerson empowers businesses to optimize customer interactions and drive growth.
Key Features of LivePerson
- Conversational Cloud: Personalized digital experiences by identifying customer intent.
- Generative AI: Leverage large language models for responsible and safe AI-driven growth.
- Voice AI: Seamless customer experiences across voice and messaging powered by generative AI.
- Conversational Intelligence & Insights: Improve customer engagement and agent performance with critical data and insights.
- AI Chatbot Toolset: Start better conversations with a superior AI chatbot.
Industry-Specific Solutions
- Financial Services: Secure messaging and proactive engagement.
- Retail: Transformation of the end-to-end customer shopping experience.
- Telco & Cable: Manage customer journey to maximize retention and minimize costs.
- Travel & Hospitality: Real-time assistance for travelers.
- Automotive: Improve car shopping, ownership, and maintenance experiences.
User Case Solutions
- Customer Service: Personalized service at scale.
- Conversational Commerce: Simplified commerce experience with unified messaging and voice.
- B2B Sales & Marketing: Close more deals without growing sales and marketing headcount.
- ITSM: Streamlined IT service management and boosted productivity.
Comprehensive Services Offered
- Professional Services: Expert assistance in starting the conversational journey.
- Technical Support: 24/7 support for seamless operations.
Partner and Resource Support
LivePerson offers opportunities for partnerships, providing a directory to find partners based on type, certification, vertical, and region. Partner login and access to partnership tools and assets are also available.
The company also provides a range of valuable resources, including an AI Hub, Resource Library, Customer Stories, News, Blog, Events, Podcasts, and Webinars.
Experience the Future of Customer Engagement
Discover the power of LivePerson's AI platform to transform your customer experiences. Gain a competitive edge, drive growth, and enhance customer satisfaction. Partner with LivePerson today and revolutionize your customer engagement.