Tool details
SupportGPT™: Revolutionizing Customer Support with AI
Enhance Customer Support Experiences
SupportGPT™, developed by Forethought, is a cutting-edge generative AI platform that revolutionizes customer support. Powered by OpenAI's Large Language Models, this tool generates human-like and dynamic responses, significantly enhancing customer support experiences.
Automate Workflows and Reduce Case Volume
SupportGPT™ fine-tunes its AI models based on your company's conversation history. By doing so, it automates workflow discovery, identifies support coverage gaps, and even generates new knowledge articles, effectively reducing case volume and improving overall efficiency.
Tailored Workflows for Different Industries
With tailored workflows for various industries, such as e-commerce, SaaS, FinTech, and travel, SupportGPT™ seamlessly integrates with your company's conversation history. This integration ensures that the tool accurately understands the specific context of each customer interaction, resulting in highly effective support.
Integrations for Efficient Support Management
SupportGPT™ offers seamless integrations with leading support platforms like Salesforce, Zendesk, and Freshdesk. These integrations enable efficient management and seamless collaboration across multiple platforms, guaranteeing a streamlined support process for your business.
Transform the Customer Experience
By leveraging the power of generative AI, SupportGPT™ enables your business to provide empathetic and human-like conversations that adapt to customer context. This transformation in the customer experience leads to higher satisfaction levels and increased customer loyalty.
Why Choose SupportGPT™?
- Generate proactive insights and predict, prioritize, and route tickets
- Enhance automation, efficiency, and accuracy in customer support
- Tailored workflows for different industries
- Seamless integrations with leading support platforms
- Human-like conversations that adapt to customer context
Experience the power of SupportGPT™ and revolutionize your customer support. Try it today!